Loyalty card integration
We connect loyalty cards to HallACE and include them in the overall model for regular players so identification, privileges and service become part of one venue system.
Loyalty cards become part of the overall HallACE model
Staff can work with loyalty program members within one HallACE scenario while players get clear access to their privileges.
The card helps connect a regular player with their profile and loyalty program.
Benefits and privileges become part of the overall player service model.
The team works with loyalty cards within familiar HallACE processes.
The loyalty program becomes part of the long-term relationship with the venue’s audience.
The card becomes part of one customer model rather than a separate tool outside venue workflows.
Preparing loyalty cards to work in HallACE
Integration is built around the actual service model: how the player receives the card, where it is used and which benefits need to be available within the loyalty program.
Connecting the loyalty program
We add loyalty cards to the overall HallACE operating model and player interactions.
Connection with the profile
The card becomes part of a clear scenario for working with regular players at the venue.
Access to benefits
We create a convenient model for using privileges within the loyalty program.
Operations across a venue or network
We take into account where the card is used and how the program needs to operate across one or multiple venues.
Staff readiness
Staff understand how to work with cards and serve loyalty program members.
Ready for operation
Before launch, we run through the core card-use scenarios and check the team’s readiness for day-to-day operations.
Need to connect loyalty cards to HallACE?
Tell us how your loyalty program works, where cards are used and which benefits regular players receive. We can help build the right integration model.
From player card to one loyalty program
We first define card-use scenarios and how regular players are served, then add the program to HallACE and test day-to-day venue processes.
Define the loyalty model
We document how the player receives the card, where it is used and which benefits are available to program members.
Connect with the player profile
We include the card in the overall model for working with regular players within HallACE.
Test player service
We run through the core card-use scenarios and make sure staff understand the operating procedure.
Hand over for operation
After checks, loyalty cards are ready for day-to-day use as part of the overall HallACE system.
Loyalty cards operate as part of one HallACE system
Regular players are connected with the loyalty program, staff understand the workflows and the venue gets one service model for its audience.
Clear benefits
Players use the card as a familiar way to access their loyalty program at the venue.
Consistent service procedure
Staff work with loyalty program members within the overall HallACE model.
Working with regular players
The loyalty program becomes part of a structured approach to player retention and relationship development.
What may be needed alongside loyalty cards
Loyalty cards can work alongside the jackpot system, CRM, card payments and external business systems.
Jackpot system integration
For connecting the loyalty program with gaming venue jackpot scenarios.
CRM integration
For bringing work with regular players together with the business’s customer processes.
Card payment integration
For combining the loyalty program with familiar venue payment scenarios.
API integration
For connecting HallACE with external or internal systems used by the loyalty program.
Connect loyalty cards to HallACE
Describe the current loyalty program, card-use scenarios and how you work with regular players. We can help include it in one venue service system.