HallACE — a software platform for gaming venues
HallACE is built for land-based gaming: gaming venues, VLT sites, terminal projects and networks that need one environment for day-to-day operations, management and growth.
The product is built around real gaming venue operations
HallACE brings the venue’s key processes into one model so the team does not have to work across a collection of disconnected systems.
The product structure reflects the day-to-day operation of a land-based venue and its key areas.
Cashiers, administrators and management work within clear roles and tasks.
Back Office, reports and control help the team see the venue as one whole.
The same model can be used when expanding the gaming fleet or launching new venues.
The main goal of the product is to make day-to-day venue operations clear for the team and manageable for the business.
HallACE brings together the key processes of a gaming venue
Instead of separate tools for each area, HallACE builds one clear environment where the gaming fleet, cashier, staff, players, reporting and management are connected.
Machines and terminals
Gaming devices are treated as one fleet that forms part of the venue’s overall model.
Shift operations
The cashier gets a clear workflow and interacts with the other processes within one system.
Venue management
The administrative team gets tools for control, reporting and day-to-day management.
Unified profile management
Player accounts become part of the overall service and venue management model.
Roles and responsibility
Staff work within their tasks while management sees a clear distribution of responsibility.
Growth without fragmentation
As the project expands, HallACE helps maintain one consistent approach across new venues and gaming areas.
Simple principles HallACE is built around
The product is developed around how land-based gaming venues actually operate every day, rather than around an abstract feature set.
One operating model
The gaming fleet, cashier and administrative environment should complement one another rather than exist separately.
Clear for staff
Workflows should match the actual duties of cashiers, administrators and managers.
Manageable for business
Management needs a connected view of the venue rather than a collection of unrelated reports and processes.
Ready for growth
The structure should remain clear when new devices, areas and venues are added.
From a single gaming venue to a network of sites
HallACE suits projects that need one operating environment for land-based gaming and a clear path from launching one venue to further development.
Independent site
For a project that needs to bring the gaming fleet, cashier and management together in one operating model.
Multiple venues
For a business that wants to use consistent operating and management rules across different sites.
New or growing project
For venues launching from scratch or planning to expand the gaming fleet and operating structure.
Key project sections
Review the software modules, ready-made solutions, services and documentation to understand how HallACE is configured for a specific gaming venue model.
Software
Core HallACE modules for day-to-day gaming venue operations and management.
Solutions
Ready-made scenarios for different land-based gaming project formats.
Services
Work covering launch, configuration, migration and development of a HallACE venue.
Documentation
Practical materials for venue preparation, launch and day-to-day operations.
See how HallACE works from the inside
Start with the software modules or documentation and build an overall understanding of how HallACE works at a gaming venue.