Remote monitoring for gaming venues
HallACE helps you see the status of terminals, gaming devices and venues without being on site all the time, so the team can spot issues faster and understand the overall network situation.
Venue and device status in one view
The team can see which terminals and gaming devices are operating normally and which need attention.
Multiple gaming venues can be monitored within one structure, with quick access to a specific site.
Significant events help the team notice situations that require staff attention more quickly.
Network status is available to management without having to gather information separately from each venue.
HallACE shows site and device status in the context of overall operations.
Core data on venues and devices
Monitoring helps assess network status quickly and focus attention on the sites or devices where intervention is actually required.
Current status
Terminal and gaming equipment status is visible within the overall structure without manually checking each device.
Site status
Individual gaming venues can be viewed as standalone sites and also as parts of the wider network.
Important changes
The team gets a clear picture of events that require attention or additional investigation.
Rapid response
Responsible staff can more easily understand where an issue has occurred and which site should be checked first.
Event context
Previous states and significant changes help provide a better understanding of the current venue situation.
Multiple venues
A distributed network can be controlled through one shared model of venues and devices.
Need remote control of an existing gaming venue network?
Tell us about the number of venues, terminals and your current monitoring model. We can help determine the right HallACE configuration.
Start with the overall picture, then move to the right venue
Remote monitoring avoids unnecessary work for the team: first see the status of the entire network, then move to a specific site or device.
Assess the network
See which venues and devices are operating normally and where there are issues.
Find the problem
Move to the site or device group where a situation requiring attention has occurred.
Assign the task
The responsible staff member receives clear context and can organise an on-site check more quickly.
Check the result
After the team responds, the site status is visible again in the overall monitoring view.
Network control without constantly being on site
HallACE helps management see how the distributed network is operating and where the team needs to focus right now.
What you can see in the overall picture
Core information is organised so you can quickly understand the status of the network and individual venues.
How monitoring supports management
Remote monitoring becomes more useful when connected with other HallACE modules and the overall venue management model.
Device status can be viewed together with location and the overall network structure.
Management can connect venue status with staff, roles and current processes.
Monitoring is complemented by summary venue data and makes it possible to assess trends.
The history of significant actions helps review situations that required intervention.
From one venue to a distributed network
Remote monitoring can expand with the business by adding new venues and devices to an already familiar monitoring structure.
One venue
Core devices and events become available for remote monitoring from one workspace.
More equipment
Add new terminals, gaming devices and operating areas as the venue develops.
Multiple venues
Bring venues together in one structure and control the network without constant travel between sites.
Extend remote monitoring
Network control becomes more useful when connected with terminal management, Back Office, reporting and the audit log.
Terminal management
Device statuses, venue allocation and the overall terminal network structure.
Back Office
Administrative management of venues, staff and operating processes.
Reporting and analytics
Summary data on venues, devices and network performance for management.
Audit log
History of significant actions and changes for later review of incidents.
Discuss remote monitoring for your network
Describe the number of venues, terminals and remote monitoring requirements. We can help determine the right HallACE configuration.