Back Office setup
We prepare HallACE Back Office around the structure of the gaming business so management, administrators and responsible staff get a clear workspace for venue management.
Back Office is configured around the actual business structure
Core sections and access are configured around team roles so each staff member works only with what they actually need during the day.
Key venue areas are brought together in one workspace.
Staff receive convenient access to the sections they need for venue management.
The workspace is separated according to responsibilities and levels of authority.
Management can track results and important venue changes more easily.
The team works within defined roles while management gets one workspace for control and development.
Preparing the management workspace
Back Office setup is built around the actual team structure, areas of responsibility and the data different staff need for day-to-day work.
Working sections
We prepare core Back Office sections around the needs of the specific venue and business model.
Staff access
We separate capabilities between management, administrators and other responsible staff.
Site assignment
If the business operates across multiple sites, access and the working view can be separated by venue.
Key indicators
We configure a practical operating overview so management can understand the state of the business more quickly.
Clear responsibility
Each team member gets only the capabilities that match their working role.
Ready for operation
Before handover, we check the core workflows for management and the administrative team.
Need to configure Back Office around your business structure?
Tell us about the number of venues, team structure and management requirements. We can help build a HallACE workspace without unnecessary sections.
From team structure to a ready workspace
We first define staff roles and responsibilities, then build the required access and Back Office working structure around them.
Review the team
We identify who manages the venue, which staff work with data and what responsibilities exist at each level.
Build the roles
We separate access between management, administrators and other responsible staff.
Configure the workspace
We prepare core sections and the working view around the day-to-day needs of the specific business.
Hand over for operation
After checks, Back Office is ready for day-to-day venue management and future development.
Management receives a ready HallACE Back Office
Working sections are prepared, staff roles are assigned and key venue information is brought together in one management workspace.
Clear roles
Each staff member works with their own set of tasks without unnecessary sections.
Unified overview
Core venue information is available from one workspace without manual collection.
Ready for growth
The Back Office structure can expand with the team, new venues and additional operational areas.
What may be needed alongside Back Office
Back Office is often configured alongside cashier operations, HallACE installation, staff training and final venue preparation for launch.
Cashier system setup
For preparing cashier workstations and day-to-day player service workflows.
Gaming venue software installation
For preparing HallACE and the core working sections of a new or existing venue.
Staff training
For preparing managers, administrators and other staff to work confidently with the system.
Gaming venue launch
For final process checks and moving the venue into full day-to-day operations.
Configure HallACE Back Office around your team
Describe the staff structure, number of venues and management requirements. We can help prepare a workspace around your actual management model.