Back Office setup
We prepare HallACE Back Office around the structure of the gaming business so that management, administrators and responsible staff receive a clear workspace for venue management.
Back Office is configured around the actual business structure
The main sections and access rights are selected according to team roles so that each staff member works only with what they actually need during the day.
Key venue areas are brought together in one workspace.
Staff receive convenient access to the sections they need to manage the hall.
The workspace is divided according to duties and level of responsibility.
Management can track results and important venue changes more easily.
The team works within assigned roles, while management receives one space for control and development.
Preparing the management workspace
Back Office setup is based on the actual team structure, areas of responsibility and the data different staff members need for daily work.
Working sections
We prepare the main Back Office sections for the tasks of a specific venue and business model.
Staff access
We separate capabilities between management, administrators and other responsible staff.
Assignment to locations
If the business operates across several venues, access and the working view can be separated by location.
Key metrics
We configure a convenient working overview so management can understand the state of the business more quickly.
Clear responsibility
Each team member receives only the capabilities that match their working role.
Ready for operation
Before handover, we test the main workflows for management and the administrative team.
Need to configure Back Office around your business structure?
Tell us about the number of venues, team structure and management tasks. We will help build a HallACE workspace without unnecessary sections.
From team structure to a ready workspace
We first define staff roles and tasks, then configure access and the Back Office working structure around them.
Review the team
We determine who manages the venue, which staff work with data and the tasks at each level.
Define roles
We separate access between management, administrators and other responsible staff.
Configure the workspace
We prepare the main sections and working view around the daily tasks of the specific business.
Hand over for operation
After testing, Back Office is ready for daily venue management and further development.
Management receives a ready HallACE Back Office
Working sections are prepared, staff roles are assigned and key venue information is brought together in one management workspace.
Clear roles
Each staff member works with their own set of tasks and is not overloaded with unnecessary sections.
Unified overview
Core venue information is available from one workspace and does not require manual collection.
Ready for growth
The Back Office structure can expand together with the team, new venues and additional areas of work.
What may be needed together with Back Office
Back Office is often configured together with the cashier system, HallACE installation, staff training and final venue preparation for launch.
Cashier system setup
For preparing cashier workstations and daily player service workflows.
Gaming hall software installation
For preparing HallACE and the main working sections of a new or existing venue.
Staff training
For preparing managers, administrators and other staff to work confidently with the system.
Gaming hall launch
For the final process check and transition to full daily operation at the venue.
Configure HallACE Back Office for your team
Describe your staff structure, number of venues and management tasks. We will help prepare a workspace around your actual management model.