Remote monitoring for gaming halls
HallACE helps you see the status of terminals, gaming devices and venues without being constantly present on site, so the team can detect deviations faster and understand the overall network situation.
Venue and device status in one view
The team can see which terminals and gaming devices are operating normally and which require attention.
Multiple halls can be monitored within one structure, with quick access to the required venue.
Significant events help the team notice situations that require staff action more quickly.
Network status is available to management without having to collect information from each venue separately.
HallACE shows the status of venues and devices in the context of overall operations.
Key data on venues and devices
Monitoring helps you quickly assess network status and focus attention on the venues or devices where intervention is actually required.
Current status
The status of terminals and gaming equipment is visible within the overall structure without manually checking each device.
Venue status
Individual halls can be viewed as independent venues and at the same time as parts of the overall network.
Important changes
The team gets a clear picture of events that require attention or additional checking.
Fast response
Responsible staff can more easily understand where a problem has occurred and which venue should be checked first.
Event context
Previous statuses and significant changes help provide a better understanding of the current venue situation.
Multiple venues
A distributed network can be controlled through a common model of venues and devices.
Need remote control of an existing gaming hall network?
Tell us about the number of venues, terminals and your current control model. We will help determine the right HallACE configuration.
Start with the overall picture, then move to the required venue
Remote monitoring helps avoid unnecessary workload for the team: first you see the status of the entire network, then you can move to a specific venue or device.
Assess the network
See which venues and devices are operating normally and where there are deviations.
Find the problem
Move to the venue or device group where a situation requiring attention has occurred.
Assign the task
The responsible staff member receives clear context and can organise an on-site check more quickly.
Check the result
After the team responds, the venue status is again visible in the overall monitoring picture.
Network control without constant presence at venues
HallACE helps management see how a distributed network is operating and where the team needs to focus right now.
What you can see in the overall picture
Key information is brought together so you can quickly understand the state of the network and individual venues.
How monitoring supports management
Remote control becomes more useful when combined with other HallACE modules and the overall venue management model.
Device status can be viewed together with device location and the overall network structure.
Management connects venue status with staff, roles and current processes.
Monitoring is complemented by summary data on venue operations and allows trends to be assessed.
The history of significant actions helps review situations that required intervention.
From one hall to a distributed network
Remote monitoring can expand with the business by adding new venues and devices to the existing control structure.
One venue
Key devices and events become available for remote control from a single workspace.
More equipment
Add new terminals, gaming devices and individual work zones as the venue develops.
Multiple venues
Bring venues into one structure and control the network without constant travel between locations.
Extend remote monitoring
Network control becomes more useful when combined with terminal management, Back Office, reporting and the audit log.
Terminal management
Device statuses, distribution across venues and the overall terminal network structure.
Back Office
Administrative management of venues, staff and operational processes.
Reporting and analytics
Summary data on venues, devices and network operations for management.
Audit log
History of significant actions and changes for subsequent review of situations.
Discuss remote monitoring for your network
Describe the number of venues, terminals and remote control tasks. We will help determine the right HallACE configuration.