Cashless gaming venue
HallACE helps build a gaming venue where the main player interaction runs through their profile and balance, while cashier operations, gaming devices, staff and reporting remain part of one system.
The player and their balance at the centre of the workflow
The profile becomes the foundation for the player’s interaction with cashier operations, balance and gaming devices.
Core player transactions are brought together around one balance without fragmented service workflows.
Cashier work becomes simpler when some transactions move to a cashless model.
The operator gets a more complete picture of players, transactions and venue operations.
Profile, balance, cashier operations and gaming activity remain linked within one HallACE system.
Core elements of a cashless gaming venue
The cashless model is built around the player profile and their interaction with the venue, while cashier operations and gaming devices become part of the overall process.
Single player record
The player interacts with the venue through one profile that links core transactions and interaction history.
One point of record
Top-ups, payouts and gaming activity remain in a clear context around one balance.
Less cash handling
Some familiar cashier actions can move to a more convenient cashless service model.
Connection with devices
Gaming machines and terminals operate within the same model of interaction with the player and their balance.
Personalised offer
The player profile can be used with levels, bonuses and additional retention programs.
Complete transaction picture
Management can see the core player and venue processes without gaps between separate workflows.
Planning to move to a cashless operating model?
Tell us about the venue format, cashier operations, number of gaming devices and the current player journey. We can help determine the right HallACE configuration.
Fewer fragmented actions — a more connected experience
A cashless model helps make the player’s interaction with the venue more consistent: profile, balance and gaming activity remain part of one process.
The player is identified
A staff member finds or creates the player profile, which becomes the basis for further service.
The balance is topped up
Funds are credited within the same profile and become available for further use.
The player uses the balance
Gaming activity can continue without repeating the same cashier actions before every session.
The history is retained
Transactions and interactions remain linked to the player profile and available in the overall history.
A cashless model simplifies venue control
HallACE helps connect cashier operations, players and gaming devices around one operating model and provides a more transparent picture of day-to-day operations.
What the operator gets
Core processes become more consistent and better connected.
How to develop the cashless model
The cashless scenario can be expanded gradually as the venue and audience grow.
Connect the player profile with levels, bonuses and personalised rewards.
Connect additional gaming machines and terminals to the overall player interaction model.
Expand cashier workstations while keeping one consistent approach to balances and transactions.
Extend the same model to new sites while maintaining one complete management picture.
From one venue to a network with one cashless model
Start with a limited cashless service scenario and gradually expand it as the number of players, devices and venues grows.
One gaming venue
Player profiles, balance and cashier operations work within one model at a single venue.
More scenarios
Add loyalty, new gaming devices and additional ways for players to interact with the venue.
Multiple venues
Extend the cashless model to new sites while keeping a consistent approach to players and transactions.
Other venue development scenarios
A cashless model can be used as part of a new project, automation of an existing venue or a broader network of sites.
Turnkey gaming venue
For launching a new venue where the cashless model can be built into operations from day one.
Gaming venue automation
For an existing venue that needs to bring cashier operations, players and other processes together in one system.
Software for land-based casinos
For large gaming venues with multiple areas, cashier operations, players and staff.
Gaming venue network
For operators of multiple sites that want one consistent approach to players and transactions.
Discuss a cashless gaming venue with HallACE
Describe the current player journey, cashier operations and number of gaming devices. We can help build the right cashless model for your venue.