Back Office for gaming venues
HallACE Back Office gives management and administrators one workspace for managing venues, staff, devices, settings, reports and day-to-day operational processes.
Core venue processes in one Back Office
Manage one venue or multiple sites within the shared HallACE structure.
Assign permissions and working capabilities according to each staff member’s responsibilities.
Core venue and process settings are brought together in one administrative workspace.
Management gets an overall view of operations, staff and venue status.
Management decisions and changes flow through to cashier operations, staff access, reporting and other HallACE modules.
What Back Office puts under control
The HallACE administrative layer helps manage the entire operating structure of a venue rather than isolated functions — from staff and settings to reports and multiple sites.
Site management
Organise individual gaming rooms, areas and venues within one structure so the business can be viewed as a single system.
Staff and roles
Add staff and assign access to functions according to their responsibilities.
Consistent operating rules
Core venue settings and operating rules can be defined and maintained centrally.
Process control
Management gets access to the required data on cashier operations, players and other operational areas.
Overall picture
Venue data is brought together in one place to help assess the current situation more quickly.
Multiple venues
Different venues can be brought together around shared roles, rules, reporting and administrative control.
Need a Back Office setup for your existing business structure?
Tell us about the number of venues, staff, cashier stations and current management model. We can help determine the right HallACE configuration.
Management without switching between separate systems
Back Office brings core administrative tasks together in one place and keeps day-to-day venue operations under clear control.
Organise the structure
Venues, areas and workstations form a clear model that is easy to navigate.
Assign roles
Each staff member gets access only to the functions they need for their work.
Control processes
Administrators and management can see key data on cashier operations, staff and venue activity.
Review results
Reports and events help assess performance and identify variances promptly.
One control point for the entire venue
Back Office helps management see not only individual figures but also the connections between staff, operations, settings and venues.
What the overall picture shows
Core management areas are brought together in one administrative workspace.
How Back Office grows with the business
As the project grows, individual areas can be strengthened with additional HallACE modules.
Connect administrative management with cashier workstations and shifts.
Refine roles and restrictions as the team and business structure grow.
Expand oversight with summary and detailed data on venue operations.
Record important administrative actions and changes for later review.
From one venue to a shared network management system
Back Office can grow with the business: add new venues, staff, roles and operating processes without changing the overall management model.
One venue
Staff, settings, cashier operations and core reports form the first administrative environment.
More staff and functionality
Add new roles, workstations and modules as the venue develops.
Multiple venues
Bring different venues together around shared rules, reporting and one administrative management model.
Extend Back Office
Individual HallACE modules provide deeper management of cashier operations, staff access, reporting and activity logs.
Cashier software
Cashier workstations, shifts, top-ups, payouts and transaction reconciliation.
Access control
Staff roles and controlled access to system functions.
Reporting and analytics
Summary and detailed data on venues, staff and operational processes.
Audit log
Records of important actions and changes for later review.
Discuss Back Office for your gaming business
Describe the number of venues, team structure and current management requirements. We can help determine the right HallACE configuration.