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Loyalty and bonuses

Loyalty and bonus system

HallACE helps build programmes for regular players: levels, bonus rules, accruals, rewards and participation history in one system linked to the player profile.

All software
Levels
loyalty levels
Bonus
accrual rules
Rewards
player rewards
History
bonus history
Loyalty programme

Bonuses and statuses around the player profile

Programme active
Member
Regular player status
Level assigned
Level
Active
Bonuses
Available
History
Saved
Levels
Player statuses

Different levels help separate terms and rewards for regular players.

Accruals
Bonus rules

Rules can be built around player activity and status within the overall programme.

Rewards
Player rewards

The player receives bonuses and other benefits according to the current programme terms.

History
All accruals

Bonus actions are stored and remain part of the overall player profile.

Loyalty works together with the player profile and cashier operations

HallACE connects the rewards programme with actual player interaction at the venue.

What can be configured

A loyalty programme tailored to your venue format

The system lets you build a clear reward model for regular players and develop it as the customer base grows.

Levels

Loyalty statuses

Divide players by level and use different service terms and rewards.

Rules

Accrual conditions

Build bonus scenarios according to the programme logic and the needs of a specific venue.

Bonuses

Player accruals

Rewards become part of the profile and are stored together with the player interaction history.

Rewards

Additional benefits

Different levels can have their own reward and privilege options.

History

All programme actions

Accruals and status changes remain available for subsequent review and analysis.

Network

One programme for multiple venues

If required, a common loyalty model can be used across multiple venues in the network.

Need to build a loyalty programme for an existing gaming hall?

Tell us how player profiles, bonuses and cashier operations currently work. We will help determine a suitable HallACE system structure.

Player journey

From initial status to regular member

Loyalty becomes part of the long-term player relationship and helps maintain a clear reward history.

01

Joining the programme

The player receives member status, and subsequent bonus actions are linked to the profile.

02

Accruals

As player activity develops, bonuses and other rewards can be assigned under the current rules.

03

Level change

Player status can change as the interaction history with the venue develops.

04

Continuous history

All levels, accruals and rewards are stored in one programme history.

For operators

The programme remains manageable and transparent

HallACE helps show not only the current player status, but also the full context: which rules apply, what has already been accrued and how the programme has changed.

What is visible across the programme

Core loyalty parameters are brought together in one workspace.

Player levels and statuses
Current bonus rules
Accruals and rewards
Change and participation history

How the programme develops

The loyalty model can change with business needs and audience behaviour.

New levels

Add additional statuses and privilege options for different player groups.

New bonuses

Expand the programme with new accrual and reward scenarios.

New venues

Extend the common loyalty model to additional venues in the network.

Related modules

Use player profiles, cashier operations and reporting for a more integrated programme.

Programme development

From a simple bonus model to a unified loyalty system

You can start with basic levels and accruals, then expand the programme with new scenarios and connect multiple venues.

Start

Basic levels

Define the core player statuses and initial bonus rules for regular customers.

Development

More scenarios

Add new rewards, conditions and separate approaches for different player groups.

Network

Multiple venues

Use a common loyalty model across multiple venues and maintain one player history.

Discuss a loyalty system for your venue

Describe your current work with players, bonuses and multiple venues. We will help determine a suitable HallACE configuration.